Quality is a process, not a certificate on the wall.
Every part we ship is measured against the drawing before it leaves the building. Our quality system is audited annually by outside registrars, and by our customers. The certifications are real, but they matter less than what actually happens on the shop floor every day.
Seven steps from drawing to shipped part.
Every order — from a one-off prototype to a 5,000-piece production run — runs through the same sequence. Nothing is skipped because the quantity is small or the customer is familiar.
Contract review
Before we accept a PO, an engineer reviews the drawing and the customer's requirements end-to-end. Any ambiguity — tolerance callouts, finish specs, material substitutions, delivery requirements — gets clarified before we commit. This is where 90% of quality problems are prevented.
Material verification
Incoming material is verified against the mill certification before it enters production. Heat lot number, alloy, temper, and country of origin are recorded and cross-checked with the drawing. DFARS specialty metals are flagged automatically if the requirement applies.
Setup inspection
The first part off every setup is measured in-process before production continues. Critical dimensions are checked at the machine with calibrated instruments. If anything is off, we adjust the program and cut another first article. Nobody runs a batch on a setup that hasn't been proven.
In-process monitoring
For repeat orders and longer runs, we monitor critical dimensions with statistical process control. Samples are pulled at defined intervals, measured, and plotted. If a trend is developing — tool wear, thermal drift, chip load change — we catch it before it becomes a non-conformance.
CMM inspection
Critical features are verified on our Zeiss Contura CMM in a climate-controlled inspection room. Reported features include position, profile, runout, perpendicularity, and any GD&T callouts from the drawing. Full inspection reports are generated for every order and stored for a minimum of seven years.
Final inspection & release
Before a shipment is released, a trained inspector confirms that all required documentation is complete: FAI report, material certifications, dimensional report, and Certificate of Conformance. The inspector signs off — physically or digitally — and the shipment is closed out in our ERP.
Post-delivery feedback
After every shipment, we monitor for customer feedback, returns, and non-conformances. Any issue is documented, root-caused, and closed with a corrective action. Trends are reviewed monthly. If we ship you a bad part, we want to understand why — not just replace it and move on.
What we measure with.
Calibrated instruments, verified against NIST-traceable standards on a scheduled interval. Calibration records are available on request for any instrument used on your parts.
Zeiss Contura CMM
Climate-controlled coordinate measuring machine used for first-article inspection, GD&T verification, and critical feature confirmation on every order.
Optical Comparators
Non-contact measurement for small features, edge conditions, and parts where contact gauging would deform or damage the surface.
Surface Finish Testers
Portable and bench-top profilometers used to verify Ra and Rz surface finish callouts, both on the shop floor and in the inspection room.
Calibrated Hand Tools
Micrometers, bore gauges, thread gauges, pin gauges, and height stands — all with current calibration records traceable to NIST standards.
What ships with every order.
Not every customer needs every document. But every customer deserves to know what's available, and what the standard package includes.
Documentation is part of the part.
A part without paperwork is a liability. If a customer later has to trace the material back to the heat lot, or prove to a regulator that a feature was inspected, that paperwork either exists or the part has to be re-verified from scratch. We default to including more documentation than required, and we file it for seven years.
Standard packages vary by order type. Prototype orders receive a basic dimensional report and material certifications. Production orders include full FAI, SPC data, and any customer-specific inspection requirements written into the PO.
Custom documentation
If your program requires customer-specific forms, PPAP, or a specific format for AS9102 FAI, send us a sample and we'll match it. We'd rather do it right the first time than reissue paperwork after the fact.
Standard Documentation Package
Included by defaultCertificate of Conformance
Signed statement that parts meet drawing requirements and applicable specifications.
Material Certifications
Mill certs traceable to heat lot, with chemistry and mechanical properties reported.
Dimensional Inspection Report
Reported measurements on critical features, signed by a trained inspector.
First Article Inspection (AS9102)
Full FAI on first article of every new part number, formatted per AS9102 when required.
SPC Data Package
Statistical process control charts for critical dimensions on production orders.
PPAP Package
Production Part Approval Process documentation, including PFMEA and control plan.
Country of Origin Reporting
DFARS specialty metals reporting and country-of-origin documentation for defense contracts.
ITAR-Controlled Data Handling
Segregated storage and access-controlled handling for defense technical data.
Every part can be traced back to its raw material.
From the heat lot of the stock you ordered to the serial number of the machine that cut it, we retain the full chain. If a regulator, a customer, or an auditor asks how a specific part was made, the answer exists in our records — for seven years.
Quality system, answered.
Have a quality requirement we should know about?
Send the spec or the standard along with your drawing. We'll confirm we can meet it before we quote.